Privacy Policy

Effective Date: 5/8/2026

Malaska Golf is operated by Malaska Creative Partners, LLC (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services, websites, applications, subscriptions, programs, Certified Coach Programs, directories, professional tools, and related features (the “Service”).

By using the Service, creating an account, purchasing content, subscribing, enrolling in a program, applying for a Certified Coach Program, submitting information, or otherwise interacting with Malaska Golf, you agree to the terms of this Privacy Policy.

Personal Information We Collect

Account Registration Information

Users must provide an email address and password to create an account. Optional information may include a username, profile details, avatar uploads, preferences, comments, forum activity, or other account-related information.

Payment Information

Valid payment card details may be required for trials, purchases, subscriptions, enrollments, renewals, or program fees. Payment information is collected and processed directly by third-party payment processors, including Stripe. We do not store full payment card details.

We may receive limited payment-related information such as:

name associated with the card
billing email
billing address, where applicable
transaction amount
transaction date and status
subscription status
renewal status
payment failure or dispute information
refund or chargeback status

Subscription, Purchase, and Access Information

We collect information related to your purchases, subscriptions, rentals, program enrollments, content access, and use of membership features, including:

products or subscriptions purchased
program enrollments
content accessed or viewed
subscription plan, status, and renewal date
trial or promotional offer usage
cancellation status
account standing
access permissions and entitlement information
support activity related to billing, access, or account issues

M-System All Access Plan Information

If you subscribe to the M-System All Access Plan, we may collect and process information related to your subscription status, video access, content engagement, plan eligibility, renewal status, cancellation status, and related support inquiries.

The M-System All Access Plan may include access to eligible M-System video content and other content specifically identified as included with the plan. We may use subscription and access information to determine which content, features, and benefits are available to your account.

Certified Coach Program and Professional Access Information

If you apply for, enroll in, participate in, or interact with a Certified Coach Program or other professional program, we may collect additional information, including:

name
email address
phone number
business name
coaching or instructor profile information
professional background
certification status
application responses
training progress
test or assessment results
renewal status
program participation history
directory listing information
biography
profile photo
location or service area
website and social media links
contact preferences
student referral or discount code activity
student subscription or signup activity associated with your coach code, where applicable
program eligibility, benefits, credits, or revenue-related information
communications with Malaska Golf
submitted lesson materials, videos, swing videos, or instructional content
complaints, reviews, ratings, or feedback related to program participation

Certified Coach Program information may be used to administer certification, manage directory listings, evaluate eligibility, provide professional access, track program requirements, communicate with participants, manage student offers or referral-related benefits, enforce program standards, and operate related professional tools or services.

Directory and Public Profile Information

Certain information you submit for directories, profiles, comments, forums, reviews, testimonials, or other public-facing features may be publicly visible.

This may include:

name
business name
profile photo
biography
location or service area
contact form availability
website or social media links
certification level or status
directory listing information
reviews, ratings, or testimonials
comments, forum posts, or other public submissions

You should not submit information to public-facing areas of the Service that you do not want others to view.

Comments, Forums, Reviews, and Public Content

Any content you post, including comments, forum posts, reviews, ratings, testimonials, directory information, profile information, or other submissions, may be publicly visible and accessible.

User-Submitted Videos, Images, and Lesson Materials

You may voluntarily submit videos, images, swing videos, lesson materials, messages, comments, or other content through the Service, including through coaching, support, Certified Coach Program, or professional features.

Depending on the feature, this information may be used to:

provide the requested service or program
review submissions
provide feedback or support
administer coach or certification programs
evaluate program participation
improve the Service
enforce program standards or Terms of Service
communicate with you about your submission

Please do not submit content that includes personal information about others unless you have the right and permission to do so.

Information Collected Automatically

We automatically collect certain information when you use the Service, including:

IP address
device and browser type
operating system
internet service provider (ISP)
pages viewed and interactions
content viewed or accessed
features used
date and time of access
approximate location data
referral source
session activity
error logs and diagnostic information

Other Information You Provide

You may voluntarily provide information through:

surveys
promotions or contests
customer support inquiries
communications with us
product feedback
coach applications
certification submissions
event registrations
contact forms
directory forms
account forms
program enrollment forms

How We Use Your Information

We use personal information to:

provide, operate, and maintain the Service
create and manage user accounts
process transactions and deliver purchased content
manage subscriptions, renewals, cancellations, and access permissions
provide access to eligible content, programs, memberships, and features
administer the M-System All Access Plan
administer Certified Coach Programs and professional access
process coach applications, certifications, renewals, and program requirements
manage directory listings, coach profiles, badges, credentials, and related professional benefits
track student offers, referral activity, coach codes, or related program benefits, where applicable
send transactional communications, including account, billing, purchase, renewal, access, and program notices
send marketing communications where permitted by your preferences
provide customer support
respond to inquiries, disputes, refund requests, cancellation questions, or technical issues
improve, analyze, and optimize the Service
personalize content, offers, communications, or user experience
detect, prevent, and address fraud, abuse, payment disputes, security issues, or unauthorized access
enforce our Terms of Service, program rules, legal rights, and agreements
comply with legal obligations
protect the rights, safety, property, and security of Malaska Golf, users, instructors, coaches, program participants, and others

Legal Basis for Processing EEA Users

For users in the European Economic Area, we process personal data based on:

contractual necessity, such as account creation, purchases, subscriptions, program access, and Certified Coach Program administration
legitimate interests, such as service improvement, fraud prevention, security, business operations, directory administration, program management, and enforcement of our agreements
consent, such as marketing communications, cookies where required, optional profile submissions, or other voluntary submissions
legal obligations, such as tax, accounting, consumer protection, dispute resolution, and compliance requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to:

maintain core functionality of the Service
keep users signed in
manage account sessions
support subscription and content access
analyze traffic and usage patterns
understand content engagement
support marketing and advertising efforts
measure campaign performance
improve user experience

Users can manage cookie preferences through browser settings or applicable consent tools. Disabling cookies may impact certain features of the Service.

Data Retention

We retain personal information only for as long as necessary to:

fulfill the purposes described in this policy
provide the Service
maintain account, purchase, subscription, and program records
administer Certified Coach Programs, professional access, certifications, renewals, and related records
comply with legal, accounting, tax, and reporting obligations
resolve disputes
enforce our agreements
prevent fraud, abuse, or unauthorized access
maintain business records

We may retain certain records after account closure, cancellation, or program termination where necessary for legitimate business, legal, compliance, accounting, dispute-resolution, fraud-prevention, or enforcement purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account has been compromised.

Disclosures to Third Parties

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

Stripe and other payment processors
email service providers, including Mailchimp
analytics providers, including Google Analytics
website, hosting, database, and application providers
customer support tools
authentication and account-management providers
marketing, advertising, and campaign measurement providers
fulfillment, shipping, or partner vendors, where applicable
professional service providers, including legal, accounting, compliance, and technical advisors

These providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by applicable law.

Coaches, Instructors, Producers, and Program Participants

Certain content providers, coaches, instructors, program producers, Certified Coach Program participants, or other approved professional participants may receive access to limited information related to programs, content, directory features, coaching features, student offers, referral activity, or professional tools.

This may include information such as:

name
email address
program enrollment or access status
content or program engagement related to that producer or program
student signup or subscription activity associated with a coach code, where applicable
submitted questions, comments, messages, videos, or lesson materials related to a program or feature
support or participation information necessary to administer the program

Producers, coaches, instructors, and professional participants may be independent parties. We are not responsible for their independent data handling practices outside of the Service.

Certified Coach Directories and Public Listings

If you participate in a Certified Coach Program, directory, profile, or public-facing professional feature, certain information you provide may be displayed publicly, including your name, business name, profile image, biography, certification level or status, location or service area, website, social media links, contact options, reviews, ratings, testimonials, or other listing information.

You are responsible for ensuring that public profile and directory information you submit is accurate and appropriate for public display.

Affiliated Entities

We may share personal information with affiliated entities, including Malaska Creative Partners, LLC, for operational, administrative, business, support, marketing, and Service-related purposes.

Business Transfers

We may disclose or transfer personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, change of control, bankruptcy, or similar transaction.

Legal Requirements

We may disclose information if we believe in good faith that such action is necessary to:

comply with legal obligations
respond to lawful requests, including subpoenas, court orders, or government requests
protect our rights, property, or safety
protect users, instructors, coaches, program participants, or others
prevent fraud, abuse, unauthorized access, or security issues
enforce our Terms of Service, policies, agreements, or program rules

Public Information

Aggregated, de-identified, or non-personal data may be shared publicly or with partners.

User-generated content, comments, reviews, testimonials, directory information, profile information, and other public submissions may be publicly visible.

Targeted Advertising and Opt-Out

Users may limit targeted advertising through:

Digital Advertising Alliance
AppChoices mobile app
Google Ads Settings
Facebook Ad Preferences
browser and mobile device privacy settings

These settings must be applied on each device.

We do not sell personal information for monetary compensation. However, we may share certain information with service providers and partners for analytics, marketing, advertising, retargeting, and campaign measurement purposes, which may be considered “sharing” under applicable law.

For more information, please review our Do Not Sell or Share My Personal Information Policy:

https://www.malaskagolf.com/ccpa-opt-out

Email Communications

Transactional Emails

We send necessary service-related emails, including account creation, purchases, subscriptions, renewals, cancellations, access notices, billing notices, security alerts, program updates, certification-related notices, and support communications. These cannot be opted out of where they are necessary to provide the Service or administer your account, subscription, purchase, or program.

Marketing Emails

We may send promotional emails, newsletters, product announcements, program updates, offers, or other marketing communications. You may opt out at any time through:

account settings
unsubscribe links in emails
contacting us at support@malaskagolf.com

Opting out of marketing emails does not prevent us from sending transactional or service-related communications.

Your Privacy Rights

General Rights

Users may:

access and update account information
request account deletion
contact us regarding their data
request correction of certain information
opt out of marketing communications
manage certain cookie or advertising preferences

Deleting your account may result in loss of access to purchased content, subscriptions, programs, Certified Coach access, directory listings, professional benefits, and related Service features.

We may retain certain information after deletion where necessary for legal, accounting, security, fraud-prevention, dispute-resolution, program-administration, or enforcement purposes.

EEA Users

You have the right to:

access, correct, or delete your data
restrict or object to processing
request data portability
withdraw consent where applicable
lodge a complaint with a supervisory authority

Requests can be submitted at:
support@malaskagolf.com

Your data may be transferred outside the EEA, including to the United States.

California Users CPRA

California residents may:

request disclosure of data collected
request deletion of personal data
request correction of inaccurate data
opt out of data sharing for advertising purposes
limit certain uses of sensitive personal information, where applicable
not be discriminated against for exercising privacy rights

Requests require identity verification and can be submitted to:
support@malaskagolf.com

You may also review our Do Not Sell or Share My Personal Information Policy:

https://www.malaskagolf.com/ccpa-opt-out

Nevada Users

We do not sell personal information as defined under Nevada law.

Children’s Privacy

The Service is not intended for individuals under the age of 13, or 16 where required by applicable law.

If we become aware that a child has provided personal information without parental consent, we will take steps to delete such information.

Parents or guardians who believe a child has provided personal information may contact us at:
support@malaskagolf.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Contact Us

Malaska Golf
c/o Malaska Creative Partners, LLC
PO Box 1511
Belgrade, MT 59714
support@malaskagolf.com